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DAMAGES & RETURN:
We hope you love your new merchandise! If you are not pleased with your purchase or found any damages, please contact us at email@example.com within 14 days upon receiving the package and we will gladly accept your return. Please make sure to include:
1) Company name
2) Order number/Invoice number
3) Image of all damages
4) Brief description of why you are returning
5) Best contact information
You will receive an email confirmation once your request has been reviewed.
If you are unsatisfied with your merchandise from an online order, we will gladly issue store credit for a return request submitted within 7 days upon receiving delivery. You will be responsible for shipping back the merchandise undamaged on your own terms.
All returns are issued by store credit only. No refunds will be given. Shipping and handling charges are non-refundable. All returns must be approved prior to shipping to receive credit. Any returns sent to our showroom without prior approval will NOT receive store credit. Any requests for returns and exchanges after 14 days will not be approved.
Email : firstname.lastname@example.org